LADYSMITH LOBBY NOW OPEN - NEW EXTENDED OFFICE HOURS!
We are open early and staying late to better serve you, our member!
As our nation responds to COVID-19, we know that the most important thing we can do is to keep your power on. We have plans in place for the continued delivery of reliable power to your homes and businesses. Steps have been taken that has allowed JREC to re-open our Ladysmith lobby. Social distancing guidelines will continue to be followed while in the lobby to help protect our community and keep our employees safe, healthy and on the job for you.
The Ladysmith lobby is open 7 a.m. to 5 p.m. Monday - Thursday, and 8 a.m. to 4 p.m. on Friday. We hope these extended office hours will allow us to better assist you.
The Hayward lobby will be open Monday - Thursday from 7 a.m. to 5 p.m., CLOSED Friday.
We continue to encourage members to use our night deposit box located outside our offices and the electronic options for payments and transactions, including SmartHub and pay-by-phone at 888.255.6489. See https://www.jrec.com/pay-my-bill
You can continue to reach us by telephone Monday - Thursday at 715-532-5524 or at 866-273-5111 outside those hours and weekends. We will keep you informed of any updates and we thank you for your continued support. Be safe and healthy.
If you are experiencing any symptoms of COVID-19 we ask that you do not come into our office. Instead, please contact the COVID-19 Assessment Hotline first. Reach them at 877.998.0880.